Guest Responsibilities
Staying with Stay Caribbean
To ensure a safe, respectful, and enjoyable stay for everyone, all guests must follow the guidelines below:
🏠 1. Respect for Property
Guests are expected to care for the home as if it were their own:
•Leave the space in the same condition as at check-in
•Avoid damaging furniture, appliances, and decor
•Immediately report any accidental damage or issues.
Note: Guests may be held financially responsible for damage beyond normal wear and tear.
👥 2. Accurate Guest Information
To protect hosts and communities, guests must:
•Provide accurate information at the time of booking.
•Only allow registered guests to stay overnight or visit the property (unless approved).
•Follow occupancy limits and local rules.
📜 3. House Rules Compliance
All guests must follow the house rules provided in the listing or on-site, including:
•No smoking (unless otherwise stated)
•No parties or events without approval
•Observe quiet hours (typically 10:00 PM – 8:00 AM) to respect neighbors and local communities.
•Be respectful in shared spaces, where applicable
Violations may result in early termination, fines, or future booking restrictions.
🧼 4. Cleanliness & Waste Disposal
Guests should maintain basic cleanliness:
•Use designated bins for trash and recycling
•Place used linens/towels in the specified area before check-out (if requested)
•Avoid creating excessive messes or spills
🔐 5. Safety & Security
To keep everyone safe, guests are responsible for:
•Locking doors and windows when leaving
•Turning off lights, appliances, and AC when not in use
•Keeping keys and codes secure — lost keys may incur a replacement fee
💬 6. Communication & Cooperation
Guests agree to:
•Follow all check-in/check-out procedures
•Respond promptly to reasonable messages from hosts or Stay Caribbean
•Reach out to Stay Caribbean in case of emergencies or service issues
💳 7. Cancellations & Refunds
•Guests must review and comply with the Stay Caribbean Refund & Cancellation Policy.
•Refunds for early departure or dissatisfaction will be reviewed based on the policy and the nature of the situation.
⚖️ 8. Legal Compliance & Liability
Guests agree to:
•Refrain from any illegal activities or behavior that could lead to complaints or police involvement
•Take full responsibility for themselves and any guests they invite
🚫 Non-Compliance Consequences
Failure to follow these responsibilities may lead to:
Additional charges
Eviction without refund
Cancellation of future bookings
Reports to partner platforms (e.g., Airbnb, Booking.com, VRBO)
Need Help?
Email us at guests@staycaribbean.com or message us via your booking platform for support.
